Privacy Policy

Introduction

Los Angeles Elite Construction ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our construction services.

Information We Collect

Personal Information

When you contact us through our website or request a quote, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Project details and specifications
• Property information and location
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Prepare project estimates and proposals
• Communicate about ongoing projects and services
• Improve our website and customer experience
• Send periodic emails regarding your project or company updates (with your consent)
• Comply with legal obligations and protect our legal rights
• Prevent fraud and maintain the security of our services

SMS Communications

If you provide a mobile number and opt in to SMS communications, we may send text messages related to your inquiry and services. Typical message types include: appointment scheduling, project updates, estimates, and service-related information.

Marketing or promotional SMS messages are sent only when you provide separate optional marketing SMS consent. Marketing SMS consent is not required to submit forms or receive services.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out at any time. Reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.
• Consent is not a condition of purchase.
• By opting in, you confirm you are 18 years of age or older.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Mobile Information: We do not share or sell mobile information with third parties or affiliates for marketing or promotional purposes.
• Service Providers: Trusted third parties who assist in operating our website, conducting our business, or servicing you (e.g., subcontractors, suppliers, architects)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Protection of Rights: To protect and defend our rights, property, or safety, or that of our clients or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for record-keeping and legal compliance purposes in accordance with California construction industry regulations.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to certain exceptions)
• Opt-out of marketing communications
• Object to processing of your personal information

For California residents, additional rights under the California Consumer Privacy Act (CCPA) may apply. Please contact us to exercise your rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: